Changes to Four Seasons management
Four Seasons Hotels and Resorts, the luxury hospitality company, continues to advance its product and design leadership with the addition of two new strategic hires. John H. Miller has been appointed Senior Vice President Design and Construction, while Eileen Madigan has been named as Creative Vice President.
As Senior Vice President, Design and Construction, Miller brings more than 25 years of industry experience in luxury hospitality, most recently as Vice President, Design and Construction Asia Pacific, with MGM Resorts International. Prior to joining MGM, Miller spent more than 22 years with the Peninsula Hotels group, where as head of the design and planning function he managed hotel projects throughout the world, including new builds, major renovations and the development of group sustainability practices.
In his new role, Miller oversees all aspects of Four Seasons design and construction globally, upholding an aesthetic and structural standard for current and future developments, one which complements the indigenous architecture that makes each Four Seasons property unique.
Commenting on his new role, Miller says: “This is an exciting time to join the renowned Four Seasons design and construction team as we capitalise on the tremendous opportunities ahead and advance a trifecta mindset – one where development, design and operations work together to deliver best-in-class luxury hotels, resorts and residences around the world.”
In May, Eileen Madigan joined Four Seasons in the newly created role of Vice President, Creative. Madigan brings more than 25 years of design experience in the hospitality industry, most recently as corporate director for interior design at Rosewood Hotels and Resorts. In her new role, Madigan works closely with Four Seasons interior design and capital planning and procurement teams as well as properties across the portfolio to provide a consistent design voice through the curation of operating supplies and consumables, a critical component in setting the tone and feel of all Four Seasons properties.
“True luxury is found in the thoughtfully-curated details that are aesthetically understated and purposeful, evoking the guest senses and curiosity,” says Madigan. “By focusing on these important touches with an eye to the broader Four Seasons design aesthetic and working collaboratively with properties and corporate teams across the organisation, we will continue to strengthen our holistic design approach.”
Both Miller and Madigan have relocated to Four Seasons’ headquarters in Toronto, Canada and report directly to Christopher W. Norton, whose promotion to President, Global Product and Operations in early 2014 reflects greater alignment between product and service delivery across the organisation.
